Editorial Standards

Internet Service Guide exists because buying internet service is unnecessarily hard. Prices are quoted without fees. Speeds are advertised as “up to.” Coverage maps are optimistic. Most of what you find online when you search for a provider was written by someone paid to sell you one.

We may be paid too. The honest thing is to say so in plain language, near the top, and then explain exactly what it does and does not change.

How we make money

Internet Service Guide may earn revenue through advertising, sponsorships, or affiliate relationships.

What that changes: which companies advertise on this site, and which products we may earn a commission on.

What it does not change: what we write. No advertiser or provider reviews our articles before publication. Nobody can pay to be described more favorably, to have criticism removed, or to be ranked higher in a comparison. We do not accept payment for a specific opinion, and we do not publish sponsored posts disguised as editorial.

Where a page can earn us money, we say so on that page — not only here. Our Advertising Disclosure covers this in more detail.

How our articles are produced

We use AI drafting tools as part of our writing process. We are telling you this because plenty of sites do it and don’t say so.

Here is our rule, and it is not negotiable: no article is published without a person reading it, editing it, and taking responsibility for it. Nothing goes live automatically. Nothing publishes on a schedule without review. If an article is wrong, that is a human being’s mistake, not a machine’s, and it gets corrected under the process below.

We publish on a deliberate cadence — a handful of articles a week, reviewed — rather than at volume. We would rather have fifty pieces we stand behind than five hundred we have never read.

What we check before publishing

  • Speeds and prices are checked against the provider’s own published information at the time of writing, and the date is on the article.
  • Availability claims come from public data, primarily the FCC National Broadband Map. That data is submitted by the providers themselves and is frequently wrong at the individual address level. When we cite it, we say what it is and what it isn’t.
  • Technical explanations are written to be correct, not just simple. If a simplification would mislead you, we don’t make it.
  • We do not invent statistics. Every number that isn’t ours is attributed.

Corrections

If we get something wrong, we fix it and we say that we fixed it.

Substantive corrections are noted at the bottom of the article with the date and what changed. We do not quietly edit a published piece to make an error disappear. Typos and formatting get fixed without a note; facts do not.

To report an error, email hello@internetserviceguide.com.

Independence

  • We do not publish content written or supplied by a provider.
  • We do not let advertising relationships determine what topics we cover.
  • We do not remove critical coverage in response to commercial pressure. If that ever costs us a relationship, so be it.

Who writes this

Internet Service Guide is written and edited by someone who has worked inside the industry it covers, including sales and operations at a regional fiber internet provider. That background is why this site concentrates on the things providers tend not to advertise: what promotional pricing turns into once the promotion ends, how coverage data actually gets reported, and what happens between a signed order and a working install.

Contact

Questions about anything here: hello@internetserviceguide.com

Last updated: August 30, 2026